AGREEMENT BETWEEN CUSTOMER AND EASY TRAVEL
Welcome to the easytravelus.com website (the "Website"). This Website is provided solely to assist customers in gathering travel information, making legitimate reservations or otherwise transacting business with travel suppliers, and for no other purposes. The terms "we", "us", "our" and "Easy Travel" refer to Easy Travel, a California company. The term "you" refers to the customer visiting the Website and/or sending a request through us on this Website.
This Website is offered to you conditioned upon your acceptance without modification of all the terms, conditions, and notices set forth below (collectively, the "Agreement"). By accessing or using this Website in any manner, you agree to be bound by the Agreement. To the extent you book any travel products or services on this Website, you agree that this Agreement shall apply to all such transactions. Please read the Agreement carefully. If you do not accept all of these terms and conditions, please do not use this Website or make bookings through this Website. Be sure to return to this page periodically to review the most current version of the Agreement. We reserve the right at any time, at our sole discretion, to change or otherwise modify the Agreement without prior notice, and your continued access or use of this Website signifies your acceptance of the updated or modified Agreement.
USE OF THE WEBSITE
As a condition of your use of this Website, you warrant that (i) you are at least 18 years of age; (ii) you possess the legal authority to create a binding legal obligation; (iii) you will use this Website in accordance with this Agreement; (iv) you will only use this Website to make legitimate reservations for you or for another person for whom you are legally authorized to act; (v) you will inform such other persons about the terms and conditions that apply to the reservations you have made on their behalf, including all rules and restrictions applicable thereto; (vi) all information supplied by you on this Website is true, accurate, current and complete. We retain the right at our sole discretion to deny access to anyone to this Website and the services we offer, at any time and for any reason, including, but not limited to, for violation of this Agreement.
The content and information on this Website (including, but not limited to, price and availability of travel services), as well as the infrastructure used to provide such content and information, is proprietary to us or our suppliers and providers. While you may make limited copies of your travel itinerary (and related documents) for travel or services booked through this Website, you agree not to otherwise modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or services obtained from or through this Website. Additionally, you agree not to:
(i)use this Website or its contents for any commercial purpose;
(ii) make any speculative, false, or fraudulent request;
(iii) access, monitor or copy any content or information of this Website using any robot, spider, scraper or other automated means or any manual process for any purpose without our express written permission;
(iv) violate the restrictions in any robot exclusion headers on this Website or bypass or circumvent other measures employed to prevent or limit access to this Website;
(v) take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure;
(vi) deep-link to any portion of this Website (including, without limitation, the purchase path for any travel services) for any purpose without our express written permission; or
(vii) "frame", "mirror" or otherwise incorporate any part of this Website into any other website without our prior written authorization.
For information and reservations please contact us at 1-877-221-0433. You can also submit your request at email@example.com.
In order to guarantee the price and availability Easy Travel requires the full payment at the moment to make the reservation.
Payment may be made by major credit cards. You agree that your credit card will be charged by the total amount of the reservation price and may appear on your card statement as one charge or divided into more than one from Easy Travel or the services Suppliers.
LAST MINUTE RESERVATIONS
Easy Travel accepts last-minute reservations based on availability, airline tariff rules and full payment has been received.
Accommodations are based on “Run-of-the-house” basis. Room assignments are made by hotel management upon arrival. If the hotel booked is not available we reserve the right to relocate the passengers to another hotel of similar category. Hotel services and amenities listed are subject to change without notice and at the discretion of the hotel. Hotel and room categories are set by each individual hotel. Room conditions and grounds maintenance are the sole responsibility of the hotel. Guest services may require additional cost payable directly to the hotel. Hotel photos are representative only and do not necessarily depict the actual room in which guests will be accommodated. Cost is based on two people sharing a twin-bedded/queen room. For people requiring a single room, a single supplement will be added.
Air transportation (where included) is based on contracted bulk and published fares in economy class of service. All fares are subject to change. Easy Travel acts solely as an agent for the air carrier and shall not assume responsibility for the default of any airline carrier, nor for the delay or cancellation of any flight. The air carrier will determine any compensation/refund to the passenger if applies.
Meals are included as specified in your selected itinerary. All other meals are the passenger responsibility.
TRANSFERS AND SIGHTSEEING
Transfers to/from airports, hotels are included as per itinerary. Sightseeing and tours are operated by a local ground tour operator and may consist of multinational participants and multi lingual guides. Private services may be available upon request. The guide will be waiting for the passenger with a sign with his/her name at the exit gate at the local airport. If in any event you cannot find the guide please contact our local representative at the emergency number listed in your voucher.
Each car day included in the package consists of a 24-hour period from time of pick-up. No refund will be made on cars used for less than 24-hour period. Any additional rental charges beyond the hour period must be paid by the passenger directly to the rental car company. Passenger will be responsible for getting the appropriated insurance such as: collision damage waiver, personal accident insurance. NOTE: Minimum age for rental is 25 unless otherwise noted; a foreign valid driver’s license and a credit card to secure a deposit with the car rental company are the minimum requirements to rent a car.
Easy Travel cannot guarantee the availability of wheelchairs at any airport. Wheelchair accessible rooms may be requested, but cannot be guaranteed. Standards may vary from property to property and country to country and are not within control of Easy Travel. Hearing impaired travelers need confirm availability of suitable devices with the hotel directly. Easy Travel is not responsible for any accommodations that do not comply with the ADA.
SUPPLIER RULES AND RESTRICTIONS
Additional terms and conditions will apply to your reservation and purchase of travel-related goods and services that you select. Please read these additional terms and conditions carefully. You agree to abide by the terms and conditions of purchase imposed by any supplier with whom you elect to deal, including, but not limited to, payment of all amounts when due and compliance with the supplier's rules and restrictions regarding availability and use of fares, products, or services. Some hotel suppliers may require you to present a credit card or cash deposit upon check-in to cover additional expenses incurred during your stay. Such deposit is unrelated to any payment received by Easy Travel for your hotel booking. You acknowledge that some third-party providers offering certain services and/or activities may require you to sign their liability waiver prior to participating in the service and/or activity they offer. You understand that any violation of any such supplier's rules and restrictions may result in cancellation of your reservation(s), in your being denied access to the applicable travel product or services, in your forfeiting any monies paid for such reservation(s), and/or in our debiting your account for any costs we incur as a result of such violation.
PREPAID HOTEL RESERVATIONS
You acknowledge that Easy Travel pre-negotiate certain room rates with hotel suppliers to facilitate the booking of reservations on your behalf. The room rate displayed on the Website is a combination of the pre-negotiated room rate for rooms reserved on your behalf by the Easy Travel for their services. You agree that your credit card will be charged by the total amount of the reservation price and may appear on your card statement as one charge or divided into more than one charge from Easy Travel or the services Suppliers.
You acknowledge that except as provided below with respect to tax obligations on the amounts we retain for their services, Easy Travel do not collect taxes for remittance to applicable taxing authorities. The tax recovery charges on prepaid hotel transactions are a recovery of the estimated taxes (e.g. sales and use, occupancy, room tax, excise tax, value added tax, etc) that Easy Travel pay to the hotel supplier for taxes due on the hotel's rental rate for the room. The hotel suppliers are responsible for remitting applicable taxes to the applicable taxing jurisdictions. Easy Travel does not act as co-vendors with the supplier with whom we book or reserve our customer's travel arrangements.
Taxability and the appropriate tax rate vary greatly by location. The actual tax amounts paid by Easy Travel to the hotel suppliers may vary from the tax recovery charge amounts, depending upon the rates, taxability, etc. in effect at the time of the actual use of the hotel by our customers. Service fees retained by Easy Travel for their services vary based on the amount and type of hotel reservation.
You may cancel or change your prepaid hotel reservation, but you will be charged the cancellation or change fee indicated in the rules and restrictions for the hotel reservation. If you do not cancel or change your reservation before the cancellation policy period applicable to the hotel you reserved, which varies by hotel (usually 24 to 72 hours) prior to your date of arrival, you will be subject to a charge of applicable nightly rates, tax recovery charges and service fees. In the event you do not show for the first night of the reservation and plan to check-in for subsequent nights in your reservation, you must confirm the reservation changes with us no later than the date of the first night of the reservation to prevent cancellation of your reservation.
You agree to pay any cancellation or change fees that you incur. In limited cases, some hotels do not permit changes to or cancellations of reservations after they are made, as indicated in the rules and restrictions for the hotel reservation. You agree to abide by the terms and conditions imposed with respect to your prepaid hotel reservations.
Sales and local hotel occupancy taxes are imposed on the amounts that we charge for our services in the states of New York and South Carolina. For hotel stays in New York State, but outside of New York City, tax recovery charges, as described above, are collected to cover the taxes due on the rent received by the hotel for the room and there is no local hotel occupancy tax due on our services. The actual tax amounts on our services may vary depending on the rates in effect at the time of your hotel stay.
Although most travel, including travel to international destinations, is completed without incident, travel to certain destinations may involve greater risk than others. Easy Travel urges passengers to review travel prohibitions, warnings, announcements and advisories issued by the United States Government prior to booking travel to international destinations.
BY OFFERING FOR SALE TRAVEL TO PARTICULAR INTERNATIONAL DESTINATIONS, EASY TRAVEL DOES NOT REPRESENT OR WARRANT THAT TRAVEL TO SUCH POINTS IS ADVISABLE OR WITHOUT RISK, AND IS NOT LIABLE FOR DAMAGES OR LOSSES THAT MAY RESULT FROM TRAVEL TO SUCH DESTINATIONS.
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES PUBLISHED ON THIS WEBSITE MAY INCLUDE INACCURACIES OR ERRORS, INCLUDING PRICING ERRORS. IN PARTICULAR, EASY TRAVEL DO NOT GUARANTEE THE ACCURACY OF, AND DISCLAIM ALL LIABILITY FOR ANY ERRORS OR OTHER INACCURACIES RELATING TO THE INFORMATION AND DESCRIPTION OF THE HOTEL, AIR, CRUISE, CAR AND OTHER TRAVEL PRODUCTS AND SERVICES DISPLAYED ON THIS WEBSITE (INCLUDING, WITHOUT LIMITATION, THE PRICING, PHOTOGRAPHS, LIST OF HOTEL AMENITIES, GENERAL PRODUCT DESCRIPTIONS, ETC.).
IN ADDITION, EASY TRAVEL EXPRESSLY RESERVES THE RIGHT TO CORRECT ANY PRICING ERRORS ON OUR WEBSITE AND/OR ON PENDING RESERVATIONS MADE UNDER AN INCORRECT PRICE.
HOTEL RATINGS DISPLAYED ON THIS WEBSITE ARE INTENDED AS ONLY GENERAL GUIDELINES AND EASY TRAVEL DO NOT GUARANTEE THE ACCURACY OF THE RATINGS. EASY TRAVEL MAKES NO GUARANTEES ABOUT THE AVAILABILITY OF SPECIFIC PRODUCTS AND SERVICES. EASY TRAVEL MAY MAKE IMPROVEMENTS AND/OR CHANGES ON THIS WEBSITE AT ANY TIME.
EASY TRAVEL MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES CONTAINED ON THIS WEBSITE FOR ANY PURPOSE, AND THE INCLUSION OR OFFERING OF ANY PRODUCTS OR SERVICES ON THIS WEBSITE DOES NOT CONSTITUTE ANY ENDORSEMENT OR RECOMMENDATION OF SUCH PRODUCTS OR SERVICES BY EASY TRAVEL. ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. EASY TRAVEL DISCLAIM ALL WARRANTIES AND CONDITIONS THAT THIS WEBSITE, ITS SERVERS OR ANY EMAIL SENT FROM EASY TRAVEL ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. EASY TRAVEL HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT.
THE CARRIERS, HOTELS AND OTHER SUPPLIERS PROVIDING TRAVEL OR OTHER SERVICES ON THIS WEBSITE ARE INDEPENDENT CONTRACTORS AND NOT AGENTS OR EMPLOYEES OF EASY TRAVEL. EASY TRAVEL IS NOT LIABLE FOR THE ACTS, ERRORS, OMISSIONS, REPRESENTATIONS, WARRANTIES, BREACHES OR NEGLIGENCE OF ANY SUCH SUPPLIERS OR FOR ANY PERSONAL INJURIES, DEATH, PROPERTY DAMAGE, OR OTHER DAMAGES OR EXPENSES RESULTING THEREFROM. EASY TRAVEL HAS NO LIABILITY AND WILL MAKE NO REFUND IN THE EVENT OF ANY DELAY, CANCELLATION, OVERBOOKING, STRIKE, FORCE MAJEURE OR OTHER CAUSES BEYOND THEIR DIRECT CONTROL, AND THEY HAVE NO RESPONSIBILITY FOR ANY ADDITIONAL EXPENSE, OMISSIONS, DELAYS, RE-ROUTING OR ACTS OF ANY GOVERNMENT OR AUTHORITY.
IN NO EVENT SHALL EASY TRAVEL BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, YOUR ACCESS TO, DISPLAY OF OR USE OF THIS WEBSITE OR WITH THE DELAY OR INABILITY TO ACCESS, DISPLAY OR USE THIS WEBSITE (INCLUDING, BUT NOT LIMITED TO, YOUR RELIANCE UPON OPINIONS APPEARING ON THIS WEB SITE; ANY COMPUTER VIRUSES, INFORMATION, SOFTWARE, LINKED SITES, PRODUCTS, AND SERVICES OBTAINED THROUGH THIS WEBSITE; OR OTHERWISE ARISING OUT OF THE ACCESS TO, DISPLAY OF OR USE OF THIS WEBSITE) WHETHER BASED ON A THEORY OF NEGLIGENCE, CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, AND EVEN IF EASY TRAVEL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
You agree to defend and indemnify Easy Travel and any of their officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of:
(a) your breach of this Agreement or the documents referenced herein;
(b) your violation of any law or the rights of a third party; or
(c) your use of this Website.
SOFTWARE AVAILABLE ON THIS WEBSITE
Any software that is made available to download from this Website ("Software") is the copyrighted work of Easy Travel. Your use of such Software is governed by the terms of the end user license agreement, if any, which accompanies, or is included with, the Software ("License Agreement"). You may not install or use any Software that is accompanied by or includes a License Agreement unless you first agree to the License Agreement terms. For any Software made available for download on this Website not accompanied by a License Agreement, we hereby grant to you, the user, a limited, personal, nontransferable license to use the Software for viewing and otherwise using this Website in accordance with these terms and conditions and for no other purpose.
Please note that all Software, including, without limitation, all HTML code and Active X controls contained on this Website, is owned by Easy Travel, and is protected by copyright laws and international treaty provisions. Any reproduction or redistribution of the Software is expressly prohibited, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible.
WITHOUT LIMITING THE FOREGOING, COPYING OR REPRODUCTION OF THE SOFTWARE TO ANY OTHER SERVER OR LOCATION FOR FURTHER REPRODUCTION OR REDISTRIBUTION IS EXPRESSLY PROHIBITED. THE SOFTWARE IS WARRANTED, IF AT ALL, ONLY ACCORDING TO THE TERMS OF THE LICENSE AGREEMENT.
BANK AND CREDIT CARD FEES
Some banks and credit cards impose fees for international transactions. If you are making a booking from outside of the United States on a US credit card, your bank may convert the payment amount to your local currency and charge you a conversion fee. This means the amount listed on your credit or bank card statement may be in your local currency and therefore a different figure than the figure shown on the billing summary page for a reservation booked on the Website. In addition, a foreign transaction fee may be assessed if the bank that issued your credit card is located outside of the United States. Booking international travel may be considered to be an international transaction by the bank or card company, since Easy Travel may pass on your payment to an international travel supplier. The currency exchange rate and foreign transaction fee is determined solely by your bank on the day that they process the transaction. If you have any questions about these fees or the exchange rate applied to your booking, please contact your bank.
Seller of Travel: Easy Travel is a registered seller of travel in each of the states listed below:
California registration number: 2108119-40
Registration as a seller of travel in California does not constitute the state's approval.
Easy Travel as an ARC and IATAN (International Airlines Travel Agent Network) member, supports travel agents through solid commissions. Our air inclusive packages offer incredible pricing, and great value obtained by our volume buying power. A wide selection and variety of destinations are available in well developed package itineraries prepared by the professionals at Easy Travel that know those regions.
Generally, information will be collected when you send us a request, participate in a survey, or ask us a question.
Non-Personally Identifiable Information
We collect Non-Personally Identifiable Information when you visit our website. This is any information that cannot be used to identify a particular person. Examples of this include IP address, pages viewed, computer operating system, browser type, browsing & usage habits, domain name, date of visit, and referring URL. We use this information for the purpose of diagnosing problems with our server and administering the operation of our website.
Personally Identifiable Information
It is an important new Internet security feature that now appears on the back of most Visa and Master Card, and on the front of American Express cards. This new code is a three or four-digit number which provides a cryptographic check of the information embossed on the card. The security code helps validate that the customer placing the online order actually has the credit card in his/her possession, and that the credit/debit card account is legitimate. Click here for image showing location of security code. When you give your Card Security Code to a merchant, you assist the merchant in verifying that the order is being placed by you, the card holder.
If this code is printed on your card, YES, you must provide the code. Visa, MasterCard, and American Express now require Internet stores to obtain the security code for all cards that have a code printed on them. In order for a transaction to be accepted and processed, you must provide this code if it's printed on your card. This is done for your protection.
Use of Information:
As mentioned above, non-personal identifiable information are collected to help diagnose problems with our server and administer the operation of our website. Personal Identifiable information will be used to provide you with the travel information you have requested; to provide you with your travel notifications including travel documents, invoices, and optional that may of interest to you; to communicate to you; to respond to your questions; to notify you about special offers; to resolve disputes, or troubleshoot problems; to prevent illegal or unlawful activities, fraud, or any situations involving threats to your physical safety; and in any other way described to you at the point of collection.
Easy Travel will not sell, share, trade or rent your information to or with others, unless you have granted us permission to do so. Though we make every effort to preserve your privacy we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.
This site may contain links to other sites. Please be aware that Easy Travel is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects non-personally identifiable and personally identifiable information. This privacy statement applies solely to information collected by this Web site.
While no website can guarantee 100% security, we are dedicated to protect your personal information. We have security measures in place under our company's control to protect your personal information against loss, misuse, or alteration. Access to private and confidential data is limited to only those employees granted access and with a specific need to retrieve this information. Data is stored on multiple service systems and written to tapes. All server systems are located in a secure facility complete with environmentally controlled conditions.
For quick answers to your questions, you can write to us at:
Attn: Customer Service
138 Stillman Way Unit 2
Upland, CA 91786
©2012 Easy Travel. All rights reserved.